FAQs and Troubleshooting

A curated list of the most commonly asked questions about Lionstep, including service, pricing and and general questions.

22 articles in this collection
Written by Alexander Mazzara

Lionstep services

What exactly does Lionstep do?

A recruiting solution for sourcing qualified talent

Written by Alexander Mazzara
Updated over a week ago

How many candidates does Lionstep give you access to?

Learn about the amount of candidates on Lionstep

Written by Alexander Mazzara
Updated over a week ago

How soon can Lionstep start the talent search?

As soon as possible

Written by Alexander Mazzara
Updated over a week ago

How can I see the progress Lionstep makes on my open position?

Transparent in your Lionstep Account at all times

Written by Alexander Mazzara
Updated over a week ago

How long do I have to wait until I receive candidate feedback?

Learn about our feedback processes

Written by Alexander Mazzara
Updated over a week ago

Does Lionstep talk to candidates before I get in contact with them?

Lionstep Recruiters will validate talent in a personal call

Written by Alexander Mazzara
Updated over a week ago

Can Lionstep ask the candidate a killer question on my behalf?

Lionstep Recruiters include killer questions when qualifying talent

Written by Alexander Mazzara
Updated over a week ago

What is a killer question?

The killer question process is used to further qualify candidates

Written by Alexander Mazzara
Updated over a week ago

General Questions

Can I also use Lionstep if I have an in-house recruiting team?

Use Lionstep with your inhouse recruiting team

Written by Alexander Mazzara
Updated over a week ago

How is Lionstep different to traditional headhunters and recruiting services?

Unique service excellence

Written by Alexander Mazzara
Updated over a week ago

How is Lionstep different from LinkedIn and other platforms?

We recruiting service includes various channels for sourcing

Written by Alexander Mazzara
Updated over a week ago

How does Lionstep know they validated the right candidates?

Find out about our candidate validation process

Written by Alexander Mazzara
Updated over a week ago

Where does Lionstep operate from?

Lionstep is global by heart, by we act local every day

Written by Alexander Mazzara
Updated over a week ago

What languages are covered by Lionstep?

Languages available in the platform and used by our recruiters

Written by Alexander Mazzara
Updated over a week ago

Is Lionstep’s service in line with current privacy regulations?

About privacy regulations: All things handled with care

Written by Alexander Mazzara
Updated over a week ago

The Pricing Model

What is a credit and when do I redeem it?

Learn about our credit system

Written by Alexander Mazzara
Updated over a week ago

After I have redeemed all my credits, can I still access my account?

Learn about redeemed credits and your account

Written by Alexander Mazzara
Updated over a week ago

What can I do with credits that I don’t use for my initial position?

Use remaining credits for future jobs

Written by Alexander Mazzara
Updated over a week ago

How long are the credits valid?

Use your credits within 12 months

Written by Alexander Mazzara
Updated over a week ago

How can I pay and purchase Lionstep credits?

We accept various payment methods

Written by Alexander Mazzara
Updated over a week ago

Can I cancel my search run for an open position?

Written by Alexander Mazzara
Updated over a week ago

Do I get a guaranteed hire?

Written by Alexander Mazzara
Updated over a week ago