FAQs and Troubleshooting

A curated list of the most commonly asked questions by Lionstep customers

17 articles in this collection
Written by Alexander Mazzara

How does it work?

How many candidates does Lionstep give you access to?

Learn about the amount of candidates on Lionstep

Written by Alexander Mazzara
Updated over a week ago

What is the actual process?

Easy steps to get the right candidates in no time

Written by Alexander Mazzara
Updated over a week ago

How long do I have to wait until I receive candidate feedback?

Learn how we can affect Your time to fill metric

Written by Alexander Mazzara
Updated over a week ago

Do you talk to the talents before I get in contact with them?

Written by Alexander Mazzara
Updated over a week ago

Can you ask the candidate a killer question on my behalf?

Learn how to ask the right killer question

Written by Alexander Mazzara
Updated over a week ago

How is Lionstep different from Linkedin and other platforms?

We provide a full recruiting service powered by people

Written by Alexander Mazzara
Updated over a week ago

General Questions

Where does Lionstep operate from?

Lionstep is global by heart, by we act local every day

Written by Alexander Mazzara
Updated over a week ago

What languages are covered by Lionstep?

Languages that are used by our agents and in the platform

Written by Alexander Mazzara
Updated over a week ago

Is Lionstep’s service in line with current privacy regulations?

About privacy regulations: All things handled with care

Written by Alexander Mazzara
Updated over a week ago

After I have redeemed all my credits, can I still access my account?

Learn how long you still get access after you redeemed all the credits

Written by Alexander Mazzara
Updated over a week ago

Can candidates apply for a job themselves?

Different ways for a candidate to apply for a job

Written by Alexander Mazzara
Updated over a week ago

What do I pay?

What is a credit and when do I redeem it?

Learn on our credit system

Written by Alexander Mazzara
Updated over a week ago

How many Credits do I need to get my future employee?

Written by Alexander Mazzara
Updated over a week ago

How long are the credits valid?

Use your credits within 12 months

Written by Alexander Mazzara
Updated over a week ago

What can I do with credits I don’t use for my initial position?

Use all remaining credits for future jobs

Written by Alexander Mazzara
Updated over a week ago

How can I pay?

Different ways of how you pay Lionstep's service

Written by Alexander Mazzara
Updated over a week ago

Do I get a guaranteed hire?

Premium Service clients get a guaranteed hire

Written by Alexander Mazzara
Updated over a week ago